Campus Outages

Campus Network Down at Some Eagle Heights Buildings

Unplanned DoIT Outages - Tue, 06/19/2018 - 14:09
The 400 series buildings at Eagle Heights lost their campus network connection today at 1:30 PM. We do not know exactly when service will be restored but techs are actively working on preparing replacement gear for installation.

Development Database Upgrade (Outage 7047) RUNNING LONG

Unplanned DoIT Outages - Tue, 06/19/2018 - 10:32
Outage 7047 is running beyond its scheduled time (scheduled end time 7:00 AM). Below is the text from that outage. It stills applies until the change is completed.

Users and applications will be unable to access the databases while they are being upgraded, The following development databases will be impacted:

Middleware development database (PershonHub. IIA,. etc.)
Manifest dev db
OIM Database
Dev db for phexport
personhub test db

Helen C. White Network Outage

Daily Scheduled Outages - Tue, 06/19/2018 - 08:00
Users at Helen C. White may experience a network outage as electrical maintenance is performed at the site.

Server Maintenance affecting Multiple Services

Daily Scheduled Outages - Tue, 06/19/2018 - 05:00
The following services will be unavailable as server maintenance is performed:
Departmental VPN
DoIT Wiki
JIRA Issue Tracking
SNCC IT Service Monitoring
UW Digital ID (Digital Certificates)
UW Digital ID (One Time Password)
UW-Madison Communications
Wisconsin App

Robo Registrar Transcript Processing Outage

Unplanned DoIT Outages - Mon, 06/18/2018 - 22:09
[Update 10:07 PM] The Robo Registrar outage has been resolved.

The Robo Registrar service which performs a transfer of official transcripts from campus to the Credentials Solutions vendor for processing is not available, we are working on a resolution.

Learn@UW Course Dashboard outage

Unplanned DoIT Outages - Mon, 06/18/2018 - 19:19
The Learn@UW Course Dashboard at: https://coursedashboard.learnuw.wisc.edu is not available, we are working on a resolution.

Bucky Backup Maintenance Running Long

Unplanned DoIT Outages - Mon, 06/18/2018 - 15:22
[Update 3:21 PM] This maintenance has been completed. All Bucky Backup servers are now available.

Scheduled Bucky Backup maintenance is running longer than anticipated for one server. Enterprise server Bucky2 will continue to be unavailable until maintenance is completed.

UW Digital ID Certificate Issuance Outage

Unplanned DoIT Outages - Mon, 06/18/2018 - 15:12
There is an issue that has been preventing the issuance of new personal and role-based Comodo certificates to new users of the UW Digital ID (One Time Password) service. Existing personal & role certificates and SSL certificates are unaffected. Technologists are investigating the issue.

PHIRE Maintenance

Daily Scheduled Outages - Mon, 06/18/2018 - 15:00
PHIRE Peoplesoft Version Control will be unavailable while maintenance is performed

Bucky Backup Maintenance

Daily Scheduled Outages - Mon, 06/18/2018 - 13:00
The following services will be unavailable as maintenance is performed:
Bucky Backup - Enterprise
Bucky Backup - Archive
Bucky Backup - Lite

Brief Campus Network Outages at HSLC

Daily Scheduled Outages - Mon, 06/18/2018 - 11:02
DoIT network techs will be moving network connections for individual hosts from old to new network equipment between 6:00 AM and 8:00 AM today. Please expect a brief outage for each host as each connection is moved.

Campus Network Outage at Birge Hall

Daily Scheduled Outages - Mon, 06/18/2018 - 07:57
Parts of Birge hall will be without campus network service today from 4:30 PM until 7:30 PM due to equipment upgrades.

Campus Network Outage at Birge Hall

Daily Scheduled Outages - Mon, 06/18/2018 - 07:54
Parts of Birge hall will be without campus network service today from 4:30 PM until 7:30 PM due to equipment upgrades.

Possible OIM Service Degradation

Unplanned DoIT Outages - Mon, 06/18/2018 - 07:52
OIM Technologists are aware of an issue with the Oracle Identity Manager which could cause service degradation. They are working on a resolution for the issue.

Campus Network Outage at Birge Hall

Daily Scheduled Outages - Mon, 06/18/2018 - 07:51
Parts of Birge hall will be without campus network service today from 4:30 PM until 7:30 PM due to equipment upgrades.